Covid-19 has led to so many changes in the world. New behaviors came about, which caused the emergence of new business trends. All over the world, a lot of businesses went bankrupt, some had closed their physical stores, and eCommerce is gaining more and more ground.
As buyers switch to online shopping, which is a more convenient approach these days, more and more people refuse to go to physical locations to purchase goods and services. The online market has indeed escalated as the market demand from customers and business owners continues to surge. Magento, a US-based eCommerce platform, is one of the most popular online platforms these days that are highly in demand.
Users of Magento are well aware of the many benefits that they can derive from the eCommerce platform. There are so many extensions with the Magento platform, which could be used to enhance the customer experience or user experience a great deal. As Magento continues to be very popular and escalates, the best trends have emerged, which you should take into consideration this year and beyond.
The apps could build a reliable and fast user experience such as never before. This is done by using modern design patterns and web technologies. A Magento Progressive Web Application delivers an app-like experience compared to other devices, whether it’s a web browser or mobile.
Enhanced experience, improved conversion rates, and high user engagement are among the major benefits that could be derived from Magento PWAs. Today, it’s important for businesses to develop an app that’s highly optimized, fast, easy to navigate, with several payment options, and offline support. One of the cheapest ways to have all these and more are with Magento PWAs.
Today, chatbots and AI are extremely popular technologies. A chatbot with AI could understand queries, answer questions, build a personalized response, analyze past conversations, help in making decisions, and acquire more customers. Smart interactions are important these days, thus attracting new customers and retaining old ones is an absolute must.
To keep up with the evolving technologies and demand, Magento integrates Artificial Intelligence and chatbots in any development project to enable clients to remain on the competitive edge.
Customer experience has been given huge importance. Whether creating an offline or online presence, improved customer experience is first and foremost the very thing that business organizations should take into account. One of the critical aspects in boosting customer satisfaction these days is improving the personalized experience.
With this, Magento could make customers feel important and special. eCommerce websites built with Magento target end-users with lower prices and endless discount offerings, particularly on products that they keep on viewing.
Another Magento skill that developers should look out for is push notifications. Mobile push-notification is a kind of one-on-one messaging, which drives revenue and boost the user engagement in a significant manner. Push notifications furthermore are not only for mobile devices.
There are also instances when these web notifications work wonders for a business. Moreover, push notifications are the smartest way to do short-term marketing campaigns. Check out these Push Notifications core benefits.
- User engagement
- Faster audience reach
- Enhanced user experience
- Increased revenue
- High rates of conversion
The dynamics have changed a great deal. The days of having cash as the only method of paying are long gone. With increased digitalization these days, people, including individuals and businesses have started using online payment options.
Moreover, payment options have improved a great deal and have grown faster. Although there are still countries in which cash is king, this does not, however, mean that there’s no room for digital payments. As a matter of fact, after Covid hits hard, digitized payments have become more popular. Furthermore, wire transfers safeguard and offer realistic payment such as never before.
Magento developers could integrate the evolving trends and technologies into a Magento store. Moreover, Magento is an excellent platform with so many features and benefits. Based on your requirements, you can build an eCommerce website with the popular platform. Being feature-rich and highly flexible, Magento is one of the best platforms today that continue to be in high demand.